Meet the Team

Susan Rann
CEO

Appointed Chief Executive Officer of Paylink Solutions in October 2017

An experienced CEO, focused towards delivering rapid results

Career

Skilled in Directing, Stakeholder Management and Change Management, Susan has spent many years working in the financial sector, with specific experience in Debt Management and Collections.

Susan has led large Change Transformation programmes and been at the forefront of delivering operational changes underpinned by new developments in technology.

Susan is a strong business development professional who possesses keen attention to detail and enforces high standards of service and accuracy at all times to meet governance requirements.

Navdeep Sethi
COO

With over fifteen years’ experience in designing and delivering Business & IT operations across a variety of sectors , Navdeep is passionate about business transformation and using data, technology and innovation to deliver strategic business outcomes.

With a proven track record in growing and scaling a Fintech businesses, Navdeep’s focus at Paylink is to delight our clients with timely delivery and the continued enhancement of our services and products.

Navdeep Sethi
COO

With over fifteen years’ experience in designing and delivering Business & IT operations across a variety of sectors , Navdeep is passionate about business transformation and using data, technology and innovation to deliver strategic business outcomes.

With a proven track record in growing and scaling a Fintech businesses, Navdeep’s focus at Paylink is to delight our Clients with timely delivery and the continued enhancement of our services and products.

Richard Healey
Product Development Director

A software specialist with a proven track record of combining strategic vision, customer focus and commerciality.  Richard is a key driver towards Paylink’s business objectives, creating & implementing strategic ideas and reviewing them periodically through analysis, analytics, customer insights and measurement of KPI’s.

With over 7 years of product, portfolio management and project management experience, some of Richard’s accomplishments include designing, building and delivering software to major lenders, within a competitive ‘FinTech’ environment.

Matthew Deleon
Head of Information Security

Matthew has over 20 years’ experience working within software development – specialising in financial services. Working in a myriad of roles including client support, software development, infrastructure, risk and compliance and governance, Matthew is currently focused on the continual improvement of the Paylink Solutions information security posture.

Matthew Deleon
Head of Information Security

Matthew has over 20 years’ experience working within software development – specialising in financial services. Working in a myriad of roles including client support, software development, infrastructure, risk and compliance and governance, Matthew is currently focused on the continual improvement of the Paylink Solutions information security posture.

Kim Roberts
Finance Director

With a background in both corporate finance, advising on mergers and acquisitions and also commercial and strategic pricing roles, Kim has a wealth of experience in the financial services sector, especially within the Fintech sector

A fully qualified CA for over 10 years, Kim started her career in practice with a Big 4 firm and following several years working in plc environments, helps to drive key Paylink commercial decisions and company strategy.

Jill Sparks
Payment Services Director

Jill’s core skills are around managing and developing underwriting policy, systems and process, and working closely with sales and finance teams. She also works closely with the board of directors to meet business objectives in a rapid growth secured lending environment.

Overseeing management of a number of client accounts departments and their associated systems, Jill works alongside programming and business analysis teams to deliver new systems and products in the financial services industry.

Jill Sparks
Payment Services Director

Jill’s core skills are around managing and developing underwriting policy, systems and process, and working closely with sales and finance teams. She also works closely with the board of directors to meet business objectives in a rapid growth secured lending environment.

Overseeing management of a number of client accounts departments and their associated systems, Jill works alongside programming and business analysis teams to deliver new systems and products in the financial services industry.

Dale Stringer
Compliance Director

Dale works closely with the current senior management to ensure customer outcomes remain at the absolute heart of everything done and to ensure that compliance requirements and guidance occur at the outset of any business decision ensuring sufficient monitoring of all activities.

Dale has worked within the financial services industry since 1990 and has a wealth of experience and knowledge. Working with a number of business across the Totemic Group he is a member of the Chartered Insurance Institute (CII), the Society of Mortgage Professionals, Society of Insurance Brokers, the Institute of Money Laundering Prevention Officers (IMLPO) as well as the fraud forums for the Midlands (MFF) and London (LFF).