Meet the core team



Susan Rann


Appointed Chief Executive Officer of Paylink Solutions in October 2017
Skilled in Directing, Stakeholder Management and Change Management, Susan has spent many years working in the financial sector, with specific experience in Debt Management and Collections.


Richard Healey

Richard Healey

Product Development Director

A software specialist with a proven track record of combining strategic vision, customer focus and commerciality. Richard is a key driver towards Paylink’s business objectives, reviewing them periodically through analysis, analytics, customer insights and measurement of KPI’s.


Jill Sparks

Payment Services Director​

Jill’s skills are around managing and developing underwriting policy, systems and process. Working closely with the board of directors, sales and finance teams, her prime focus is to meet business objectives in a rapid growth secured lending environment.


Dale Stringer

Compliance Director​

Dale works closely with the current senior management to ensure customer outcomes remain at the absolute heart of everything done and to ensure that compliance requirements and guidance occur at the outset of any business decision ensuring sufficient monitoring of all activities.

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Andrew Alder

Director of Development & Partnerships

With a strong track record in financial services across a wide range of senior roles in lending, collections and relationships management Andrew has been successful in apply this experience in helping organisations identify, implement and fully optimise Paylinks digital products within their products and operations


Emma Doyley

Head Of Information Security

With a background in heavily regulated sectors – Emma has a wealth of experience in information security, risk management, compliance and governance.

Digital solutions to transform your lending, collections and banking processes