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Terms & Conditions

Who We Are

We are Paylink Solutions Limited (Paylink), a company incorporated and registered in England and Wales with company number 10318423. Our registered office is at Kempton House, Kempton Way, PO Box 9562, Grantham, Lincolnshire, NG31 0EA.

Our principal place of business is Totemic House, Springfield Business Park, Caunt Road, Grantham, Lincolnshire, NG31 7FZ.

Our telephone number is: 01476 517 661.

Please remember that throughout these terms when we mention “we”, “us” or “our”, we mean Paylink. When we refer to “you” we mean the user of our website.

About these Terms and Conditions

You are reading the Terms and Conditions for the Use of the  website (which we refer to as “this website”). These Terms and Conditions make a legally binding contract between us and you.  By browsing and using this website you agree to comply with and be bound by the following Terms and Conditions of Use, which together with our Privacy Policy govern Paylink’s relationship with you in relation to this website. If you disagree with these Terms and Conditions of Use or any part of these Terms and Conditions of Use, please do not access or use this website.

We reserve the right to make changes to these Terms and Conditions from time to time which will take effect from the date of posting on this website. Your continued use of this website will constitute your acceptance of any changes to these Terms and Conditions.

We may from time to time display additional terms and conditions on this website – for example in connection with a specific promotion or in connection with the sale of goods or services. If the Terms and Conditions of Use of this website should conflict in any way with such additional Terms and Conditions of Use then the additional Terms will prevail.

About Copyright, other Intellectual Property Rights, Trademarks and Use Policy

This website is protected by UK and International Copyright Law and the website’s content may not be replicated or republished elsewhere, either online or offline, in any way without the prior written permission of Paylink.

This website contains materials which are owned by or licensed to us. For the purposes of these Terms and Conditions the expression “Website Information” includes, but is not limited to, the design, layout, look, appearance, images, graphics, text, applets and scripts operating in, or which form part of, this website. Reproduction is prohibited other than in accordance with the copyright notice which forms part of the Terms and Conditions of Use.

All intellectual property rights (including, without limitation, copyright) in the Website Information are owned by Paylink or relevant third parties.

Subject to the restrictions set elsewhere in the Legal and Privacy notices within this website, you may view Website Information, and download specific documents made available for downloading for private browsing purposes only.  Copying Website Information into a computer cache or storage device for private on or off-line browsing purposes is also permitted.

You may not make a copy of the Website Information or any part of it for any other purpose without our prior written consent, which may be granted at our sole discretion (or where we do not own the copyright, we will direct you to the owner themselves for such consent).

You may not use this website in any way that would or could cause damage to the website or disable the availability or accessibility to the website, or in any other way which is unlawful, fraudulent, illegal or harmful.

Nothing in these Terms and Conditions or on this website constitutes a licence to use or copy the Website Information.

We may publish on this website images or text in which the copyright is not owned by us or which is not owned completely by us.  Where this is done, and where practicable, we acknowledge the copyright owner.

The trademarks, company names and logos (collectively the Trademarks) displayed on this  website are registered Trademarks of Totemic Holdings Limited. Any unauthorised use of these trademarks would violate copyright laws. Paylink treats attempts at ‘Passing Off’ extremely seriously, and will take legal action when necessary. All Trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

About the Accuracy of the Website Information

The Website Information is provided “as is” and we make no representation, endorsement or warranty as to its accuracy.  We will not be liable for any action taken (or not taken) in reliance upon the Website Information and such action is taken entirely at your own risk.   We reserve the right to make any changes to the Website Information without notice and without liability to you.  So far as lawfully possible, we exclude all liability to you in contract or delict or tort.  We also exclude liability for any consequential or indirect loss which may be caused.

External websites to which we provide hypertext links are not under our control and we take no responsibility for them and shall not be liable in any way for their content.

This website, like any other, is susceptible to cyber-squatting and vandalism.  We do not accept any responsibility for, nor liability in respect of, any information which appears on this website as a result of such actions.

Certain services provided by the website depend on information provided by you and those services depend on the accuracy of such information.  We can therefore accept no responsibility for, nor any liability in respect of, the input of inaccurate information to this website by you and/or any third parties.

Should you find any inaccurate information on this website or have any complaint about what we have published on this website please contact us by filling out the form at the following link: 

We will investigate such reports or complaints on receipt and take such action which we, in our sole discretion, determine as being appropriate having regard to all the circumstances.


Links to and from other websites

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. It is not possible for us to review the content of all websites to which this website links and we cannot be held liable for their content. Paylink does not endorse the content of any websites to which is linked, and users of this website link to other websites at their own risk. Anyone wishing to link to and all subsequent website pages hosted at this Uniform Resource Locator (URL) must remove the link if requested to do so by Paylink. You may not create a link to this website from another website or document without Paylink’s prior written consent.

About the Internet, Service Interruption, Viruses etc.

We and all other web publishers have no control over the Internet, which is a global public network of computers, and the method by which you access this website.  As a consequence and in common with most web publishers we take no responsibility for service interruption or the transmission of viruses or other malicious computer code through this website.

About the Law relating to these Terms and Conditions

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.