Helping Lenders deal with customers coming to the end of Payment Holidays
Digital data solutions for the Collections, Lending and Mortgage industries
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Who we are

Paylink is an award-winning software solutions company. Our flagship product, Embark, delivers digital data collection for the Lending and Collections industries. This cloud-based platform lowers running costs, saves time and increases customer engagement.

Software Solutions

Helping Lenders deal with customers coming to the end of Payment Holidays

Developed by Paylink Solutions, Embark is our signature product. Built as an affordability application, it provides an accurate, robust income and expenditure (I&E) for a customer, either via digital or telephone routes. It has been further developed to include new product features, designed to help lenders deal with the high volumes of customers coming to the end of Payment Holidays

Embark for Collections

The simple, efficient way to carry out a quality, affordability assessment for your customers

Embark for Lenders

Instantly understand a client’s affordability to find the most suitable loan product for them

Embark for Brokers

Pre-qualify your clients & get faster mortgage decisions, with digital client data and document collection

Grown with experience

Paylink Solutions has grown from providing in-house IT solutions for the Totemic Group of companies to supporting and enhancing existing business processes and delivering secure, reliable software solutions across a range of financial services.


We specialise in data management products that enable customers to return information quickly and accurately.

In partnership with

“Premium Plan specialises in providing car finance to people who have a poor credit history. Paylink Solutions software has improved our internal and external processes so it’s much easier for clients to apply for finance, and for us to determine which is the most suitable solution based on people’s circumstances.”

Simon Greiner,
CEO of Premium Plan

“Clever Mortgages provides a comprehensive range of mortgages and protection, but specialises in working with those who have bad credit, debt or other more difficult areas. Embark by Paylink Solutions drastically reduces the turnaround time of the application process for us and customers, which means we can provide more products to more people, without the need for additional resource. It’s reliable, quick and provides us with the exact information we need to identify a customers, assess their affordability and determine which are the most suitable products based on their circumstances.”

Sam Kirtikar,
Managing Director of Clever Mortgages

“From a lender and law firm perspective, the improved customer experience and increased engagement provided by Embark, along with the availability of touch point opportunities for targeted communications (including sophisticated signposting which can even enable lenders to identify and address areas of vulnerability or sensitivity) is a ‘win:win’. It is entirely compatible with our approach to conduct risk and can only help to build more positive relationships with customers in the future.”

Rob Aberdein,
Banking Litigation Partner at law firm Walker Morris LLP

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