We cover everything you need to know about your customers...
Do you want to know how your customers are financially?
We recognise understanding your customers finance is a priority and how to assist them getting back on track with their finances.
Do you want to reduce your customers overheads?
Instantly invite customers to conduct a payment plan review tailored to different treatment strategies.
Do you want to know if your customer needs debt advice?
Allow families to manage costs, realise opportunities and pursue financial objectives. It is especially valuable during tough times.
Help your vulnerable customers through challenging times
You can build trust and loyalty by offering tailored services and flexible solutions to support the needs of your customers.
Embark
Accurate budgeting
Prompts the customer if an expenditure item is out of our guidelines and allows them to fix the item.
Open Banking & CRA
Allow your customers to complete the income & expenditure form in minutes by taking advantage of our time saving integrations.
Free debt advice from PayPlan
After completing the income & expenditure, customers have the ability to receive free debt advice.
Built in
benefit checker
Brought to you by our partner InBest, customers can check for any unclaimed benefits they’re entitled to.
Capture customer
vulnerability
Ensure your customers have access to the help they need by capturing their vulnerabilities.
SFS RAG status
See where your customers are over spending to help them reduce costs to get back on track with their payments.
Embark is the number 1 customer affordability tool on the market with industry leading configurations, partners & integrations to make light work of empowering financial independence for your customers.
Prompts the customer if an expenditure item is out of our guidelines and allows them fix the item.
Open Banking & CRA
Allow your customers to complete the income & expenditure form in minutes by taking advantage of our time saving integrations.
Free debt advice from PayPlan
After completing the income & expenditure, customers have the ability to receive free debt advice.
Built in benefit checker
Brought to you by our partner InBest, customers can check for any unclaimed benefits they’re entitled to.
Capture customer vulnerability
Ensure your customers have access to the help they need by capturing their vulnerabilities.
SFS RAG status
See where your customers are over spending to help them reduce costs to get back on track with their payments.
ReFi
We have already helped over one million UK customers embrace their true expenses and access the best free help for their circumstances. ReFi now utilises our deep industry expertise, payment technologies, banking systems and regulatory permissions, to benefit borrowers looking to ReFinance their existing debts.
We can customise the journey, from as little as taking care of the payments and account closures or providing a full end to end journey. Get in contact for more details on how we can best serve your needs.
We have already helped over one million UK customers embrace their true expenses and access the best free help for their circumstances. ReFi now utilises our deep industry expertise, payment technologies, banking systems and regulatory permissions, to benefit borrowers looking to ReFinance their existing debts.
We test our products rigorously, in-house, before offering them to the wider market. We also understand the crucial role that regulators play in our industry. As well as being regulated by the FCA ourselves, we make sure that all of our platforms are developed in strict adherence to the rules set out to regulate the industry in which it will be used.


When you combine expertise, fair mindedness and, tireless dedication to customer experience; the result is a company which showcases the very best that modern financial technology has to offer.Â
Expertise & Experience
Developed by a team with over 20 years of industry experience, building solutions to meet the needs of every business that we encounter.
Fully-Customised
Software tailored to fit your business, from branding to compatibility. Build your customer journey with our expansive range of plug-in features.
Security & Compliance
A range of hosting solutions, including Amazon Web Services, so you can manage all data in a controlled, secure and customised virtual network.
Training
Expert trainers ensure you and your agents get the most out of Embark. Whatever you’re looking to achieve, our team will help create the solution.
We test our products rigorously, in-house, before offering them to the wider market. We also understand the crucial role that regulators play in our industry. As well as being regulated by the FCA ourselves, we make sure that all of our platforms are developed in strict adherence to the rules set out to regulate the industry in which it will be used.


When you combine expertise, fair mindedness and, tireless dedication to customer experience; the result is a company which showcases the very best that modern financial technology has to offer.Â