Paylink Solutions seeks finance industry’s thoughts on persistent debt

We’ve launched our first ever Credit Nation survey with Credit Today, which is set to take stock of key issues in the credit industry among practitioners.# The aim is to kickstart a regular review of the credit industry to assess where the industry has come from, where it is now and, most importantly, where it’s… Continue reading Paylink Solutions seeks finance industry’s thoughts on persistent debt

We’ve been shortlisted for two Women in Credit Awards!

We’re delighted that two members of our team have been named as finalists at this year’s Women in Credit Awards. Our CEO Susan Rann is a finalist in the Business Leader of the Year (non-creditor) category and Camille Brown, who is our Customer Success Manager & Product Trainer is in the running for Team Player… Continue reading We’ve been shortlisted for two Women in Credit Awards!

We’ve been shortlisted for Best Customer Experience award with NatWest

Paylink Solutions and NatWest have together been shortlisted to win Best Customer Experience at next year’s FS Tech Awards. This category showcases entrants that have experimented with new ways of getting consumers to sign up for their product or service or used personalisation a process to improve the user-experience even more. We’ve been shortlisted for… Continue reading We’ve been shortlisted for Best Customer Experience award with NatWest

Paylink listed in Credit Connect’s Top 20 Company Power List

We’re delighted to have been named as one of Credit Connect’s stand-out companies after being featured in its Top 20 Company Power List, which was published earlier this week. We’ve enjoyed great success at Credit Connect’s Technology Awards over the past few years and to be named as one of the industry’s top 20 companies… Continue reading Paylink listed in Credit Connect’s Top 20 Company Power List

Newcastle Building Society wins award for Embark-based digital affordability tool

We’re celebrating with Newcastle Building Society after a digital process we delivered for its customers in arrears won a national award. Michael Conville from Newcastle Building Society and our CEO, Susan Rann, collected the award for Best Debt Management Strategy at this week’s Mortgage Finance Gazette awards. Newcastle Building Society was the first building society… Continue reading Newcastle Building Society wins award for Embark-based digital affordability tool

Paylink CEO named innovator of the year at prestigious industry awards!

We’re delighted to announce that our very own CEO, Susan Rann, has been named innovator of the year at this year’s Credit & Collections Technology Awards. The award recognises individuals who have succeeded in leading technological innovation to the industry and Susan was thrilled to receive the accolade after the results were announced at last… Continue reading Paylink CEO named innovator of the year at prestigious industry awards!

Paylink could collect two more awards at this year’s Collections & Customer Service Awards

The shortlist has been announced for this year’s Credit Strategy Collections & Customer Service (CCS) Awards and we’re thrilled to be finalists in two categories. We’re in the running to win the Best Technology Provider for Collections and Best Use of Technology categories. This is fantastic news and means we’re now up for five awards… Continue reading Paylink could collect two more awards at this year’s Collections & Customer Service Awards

We’ve been shortlisted for three Credit & Collections Technology Awards!

We’re delighted to be in the running for a hat-trick win at this year’s Credit & Collections Technology Awards after being shortlisted in three categories. We’ve been named as a finalist for the Legal Software Solution and Innovations in Collections & Recoveries awards – plus, our very own CEO, Susan Rann has been nominated for… Continue reading We’ve been shortlisted for three Credit & Collections Technology Awards!

NatWest uses Embark to help customers in financial hardship

NatWest has launched a new service, which has been built in partnership with Paylink Solutions, to help reduce the stress and simplify the process that customers who are in financial hardship face when they try to put their finances back in order. The new online tool will help to significantly cut the time spent populating… Continue reading NatWest uses Embark to help customers in financial hardship

Senior BDM hired to continue expansion into lending and debt sectors

We’re pleased to announce our latest senior management appointment which will nurture new customer relationships as we continue to push into the lending and debt management sectors. Paul Nicholson has joined us as Senior Solutions Consultant and is now developing a sales strategy, which will deliver our ambitious plans for growth. Paul said: “Fintech is… Continue reading Senior BDM hired to continue expansion into lending and debt sectors