We are writing to share some important news regarding a leadership change at Paylink Solutions. Today we announce the departure of Susan Rann from her position as CEO after five years of exceptional service in that role. While we are saddened to see Susan leave, we are eternally grateful to her for all that has… Continue reading Susan Rann, CEO of Paylink Solutions, to step down with Jake Ranson appointed as successor
Fintech Paylink Solutions is supporting clients at free debt advice provider PayPlan by helping them move away from traditional card payments and towards Pay by Bank – a more secure, convenient, and cost-effective method of payment. Paylink Solutions’ partnership with payment service provider Ecospend – a Trustly Company and its partner for Pay by Bank… Continue reading Paylink Solutions transforms payment experience for struggling customers through Pay by Bank
Paylink Solutions is driving change thanks to Embark, its industry-leading digital affordability journey, delivering record-high customer engagement and improved customer outcomes through secure data sharing between creditors and free debt advice provider PayPlan. Over the past 12 months, there has never been a bigger spotlight on the need for households to understand their financial picture… Continue reading Paylink Solutions brings together creditors and PayPlan through shared integration to support customers
In the ever-evolving world of design, creating visually appealing and functional interfaces is essential. However, as design projects become more complex, maintaining consistency across multiple platforms and ensuring efficient collaboration can be challenging. This is where design systems come into play. In this blog post, our Product Designer, Dylan Perry, explores what design systems are,… Continue reading Design Systems: Unlocking Efficiency and Consistency in Product Design
How big is the issue of unclaimed benefits? As household budgets are put under even more pressure there’s never been a more important time for people to maximise their income. Currently, over 8m households in the UK are missing out on benefits worth nearly £16bn. The most common reason for this is that people are… Continue reading Embark’s InBest benefits check integration explained
As the UK’s leading provider of customer affordability software, we understand the importance of staying at the forefront of technological innovation. And one area that has seen significant advancement in the last decade is artificial intelligence (AI). Here, Data Scientist, Jack Dexter, focuses on predictive modelling – a branch of AI that allows us to… Continue reading The power of predictive modelling and how it can support customers struggling financially
Embark, Paylink Solutions’ award-winning digital income and expenditure (I&E) platform, has been reviewed and improved by an Accredited Plain Numbers Practitioner to support users with low numeracy skills. Plain Numbers enable organisations to better support their customers who struggle with numbers. Their approach involves implementing carefully chosen, seemingly small changes that generate substantial increases in… Continue reading Paylink Solutions’ digital I&E platform tailored to support users with low numeracy levels
Paylink Solutions and partners E.ON Next have been named finalists in the Best Use of Technology category at the Credit Awards. At a time when consumers are struggling with increases in the cost-of-living, we’ve partnered with E.ON Next to provide more tailored support to their vulnerable customers. Hosted by Credit Strategy, the awards recognise and… Continue reading Paylink Solutions and E.ON Next named finalists at Credit Awards
OSB Group has entered into a multi-term partnership with fintech Paylink Solutions. The new partnership demonstrates best practice within the mortgage lending sector around understanding customer affordability and making it easier for customers to engage with OSB. Utilising Paylink’s Embark application and using open banking, customers will be able to pre-populate their budget using the… Continue reading OSB Group partners with Paylink Solutions to bolster customer support
With greater regulatory focus from the FCA, Ofwat and Ofgem to do more to support customers struggling with cost-of-living pressures, firms have been reviewing processes for how best to understand their customers’ affordability. Increasingly, firms are looking to utilise external software, such as our Embark product, to support this process – whether it’s a customer… Continue reading Harnessing affordability data with vulnerability data to support cost of living challenges
