Paylink Solutions and partners E.ON Next have been named finalists in the Best Use of Technology category at the Credit Awards. At a time when consumers are struggling with increases in the cost-of-living, we’ve partnered with E.ON Next to provide more tailored support to their vulnerable customers. Hosted by Credit Strategy, the awards recognise and… Continue reading Paylink Solutions and E.ON Next named finalists at Credit Awards
Completing the income and expenditure (I&E) journey is a core part of our Embark service. Through Open Banking and access to CRA data, as well as supported integration with free debt advice provider PayPlan, benefits calculator provider InBest and price comparison website ismybillfair.com, Embark acts as a central hub to support customers through the cost-of-living… Continue reading Enhancing the experience for customers struggling financially
Susan Rann, our CEO, has been named on Credit Strategy’s Credit 500 list for a successive year – earning a place among the most influential people in consumer and commercial credit in 2022. Over the last 12 months, Susan has ensured Paylink Solutions continues to put the customer at the heart of Embark, our award-winning… Continue reading Paylink Solutions CEO Susan Rann features on Credit 500 Index
With greater regulatory focus from the FCA, Ofwat and Ofgem to do more to support customers struggling with cost-of-living pressures, firms have been reviewing processes for how best to understand their customers’ affordability. Increasingly, firms are looking to utilise external software, such as our Embark product, to support this process – whether it’s a customer… Continue reading Harnessing affordability data with vulnerability data to support cost of living challenges
The importance of cyber security awareness Welcome to the first edition of Paylink Solutions’ monthly leadership blog. At the end of every month throughout 2023, one of our Senior Leadership Team will be sharing their specialist industry insight covering various topics such as product development, technology, cyber security, and the cost-of-living crisis. Becky McClory, our… Continue reading The importance of cyber security awareness
Paylink Solutions is delighted to announce it has been named on the Credit & Collections Technology Power List. The Power List is a round-up of the 20 most influential and innovative companies within credit and collections technology. The annual list, compiled by Credit Connect, is based on the company’s performances in the Credit & Collections… Continue reading Paylink Solutions named among the 20 most innovative companies
At a time when consumers are struggling with increasing living costs, Thames Water, the UK’s largest water and wastewater company, has entered into a long-term partnership with fintech Paylink Solutions. The new partnership demonstrates best practice within the water sector around understanding customer affordability and making it easier for customers to engage. By using Paylink’s… Continue reading Thames Water partners with Paylink Solutions to support more customers with their financial needs
It’s been a huge year of growth for Paylink Solutions in 2022 and to highlight our progress, our CEO, Susan Rann, has reflected on some of our memorable moments over the past 12 months… Paylink’s growth Our multi-award-winning digital affordability solution, known across the industry as Embark, has evolved to become the most widely used… Continue reading Paylink continues to be the winning solution in 2022!
Paylink Solutions has been named Best Customer Contact Technology Provider after a successful evening at the Collections and Customer Service Awards, hosted by Credit Strategy. Used by more than 25 organisations within the financial services and utilities sectors, Paylink Solutions’ award-winning Embark product is a digital income and expenditure (I&E) platform with capabilities including Open… Continue reading Paylink Solutions named Best Customer Contact Technology Provider
Paylink Solutions and Ecospend are celebrating a win after a successful time at the Credit & Collections Technology awards. Together with partners Ecospend, we were named Open Banking category winners at the Credit Connect UK event, which celebrated the impact of technology in the credit and collections sector. Ecospend’s pay-by-bank technology has allowed us to… Continue reading Paylink Solutions and Ecospend celebrate Open Banking award win
