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Thames Water partners with Paylink Solutions to support more customers with their financial needs

At a time when consumers are struggling with increasing living costs, Thames Water, the UK’s largest water and wastewater company, has entered into a long-term partnership with fintech Paylink Solutions. The new partnership demonstrates best practice within the water sector around understanding customer affordability and making it easier for customers to engage. By using Paylink’s… Continue reading Thames Water partners with Paylink Solutions to support more customers with their financial needs

Paylink continues to be the winning solution in 2022!

It’s been a huge year of growth for Paylink Solutions in 2022 and to highlight our progress, our CEO, Susan Rann, has reflected on some of our memorable moments over the past 12 months… Paylink’s growth Our multi-award-winning digital affordability solution, known across the industry as Embark, has evolved to become the most widely used… Continue reading Paylink continues to be the winning solution in 2022!

Paylink Solutions and Ecospend celebrate Open Banking award win

Paylink Solutions and Ecospend are celebrating a win after a successful time at the Credit & Collections Technology awards.  Together with partners Ecospend, we were named Open Banking category winners at the Credit Connect UK event, which celebrated the impact of technology in the credit and collections sector. Ecospend’s pay-by-bank technology has allowed us to… Continue reading Paylink Solutions and Ecospend celebrate Open Banking award win

Paylink Solutions and Inbest enter exciting new partnership to help customers across the UK access £16bn worth of unclaimed benefits

Paylink Solutions has entered into an exciting new partnership with benefits digital solution provider, Inbest, to deliver precise information to customers about benefits and social funding.  Over 8 million households in the UK are currently missing out on benefits worth £16bn. The most common reason for this is that people are either unaware of benefits… Continue reading Paylink Solutions and Inbest enter exciting new partnership to help customers across the UK access £16bn worth of unclaimed benefits

Cyber Essentials Plus accreditation achieved

Here at Paylink Solutions, we take security and data protection seriously. To illustrate this, our parent company, Totemic (2014) Holdings Ltd, successfully gained Cyber Essentials Plus accreditation.  In today’s modern business world, having a strong stance on cyber security is vital for firms and it’s important a proactive approach is taken to protect client data.  … Continue reading Cyber Essentials Plus accreditation achieved

Fintech Paylink Solutions launches new website to coincide with release of next generation Embark affordability software

It’s an exciting time for fintech Paylink Solutions, who has recently launched not only the next generation of its market-proven affordability software, but a new website too. Paylink Solutions is the UK’s most experienced provider of customer affordability software. From industries including lending to collections right through to utilities, Paylink’s flagship product Embark helps create… Continue reading Fintech Paylink Solutions launches new website to coincide with release of next generation Embark affordability software

Paylink’s Group company is officially a ‘Best Company’ to work for!

Totemic Group, of which Paylink Solutions is a part, has been recognised on the official ‘Best Companies to Work For’ list, which measures, improves and recognises great workplace engagement.  Following tough competition from hundreds of other companies, it also was awarded 15th place in the Financial Services sector.  Totemic Group aims to deliver personal financial… Continue reading Paylink’s Group company is officially a ‘Best Company’ to work for!

Paylink Solutions team expands with two senior appointments

We’ve expanded our senior team by appointing a new head of operations and head of information security. Joe Clarke is now Head of Operations and responsible for overseeing our operations and IT services, managing key projects and delivering our performance management framework and new graduate scheme. Susan Rann, our CEO, said: “Since joining our team… Continue reading Paylink Solutions team expands with two senior appointments

The Paylink Solutions team get together for Vitality Week

The Paylink Solutions team get together for Vitality Week 14th April 2022. Throughout our lives, we spend a lot of time at work, so it’s important our workplace is somewhere people want to be. That’s why we launched Vitality Week, to shine a light on our team and ensure we’re supporting their wellbeing in the… Continue reading The Paylink Solutions team get together for Vitality Week

Paylink Solutions CEO listed on Credit 500 Index

Paylink Solutions CEO listed on Credit 500 Index 1st April 2022. Our CEO, Susan Rann, has been featured on the new Credit 500, an index of the most influential people in consumer and commercial credit in 2022. During a time of economic uncertainty, Susan used her knowledge of lending, collections, debt advice and fintech to… Continue reading Paylink Solutions CEO listed on Credit 500 Index